This Privacy Policy explains how personal information is processed when you use the ORDERUM website, contact us, or request our services.
The data controller is SZČO Poshtovniuk Oleksandr (“we”, “us”, “our”).
1. Information We Collect
We may collect personal information that you provide directly when contacting us or requesting our services, such as contact details and information included in your request.
We may also collect technical information generated when you use the website, such as device, browser, network, and usage information.
2. How We Use Information
We may use personal information to:
- respond to inquiries;
- provide requested services;
- prepare estimates or quotations;
- provide support;
- process payments and related requests;
- operate, maintain, and improve the website;
- prevent abuse and investigate technical issues.
Where applicable, we process information as necessary to provide requested services, comply with applicable obligations, pursue legitimate interests such as website security and support, or based on your consent.
3. Contact Form and Communications
Information submitted through our contact form, email, or other available contact methods is used to respond to your request and manage related communication.
4. Payments
Payments may be processed by third-party payment service providers.
Information necessary to complete a payment may be provided to the applicable payment provider.
We do not store full payment card details.
5. Analytics and Cookies
We may use Google Analytics to understand how visitors use the website and to improve its content and performance.
The website may use cookies or similar technologies for essential functionality, preferences, and analytics.
Where required, non-essential analytics will only be enabled after the appropriate consent has been provided.
6. Third-Party Services
We may use third-party services necessary to operate the website and provide our services, including hosting, email, analytics, technical infrastructure, and payment processing.
These providers may process information only as necessary to provide their respective services.
7. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
8. Your Requests
Depending on applicable law, you may request access to, correction or deletion of your personal information, restriction of processing, or a portable copy of your information, and may object to certain processing.
Where processing is based on consent, you may withdraw that consent at any time.
Requests can be submitted through our Contact page.
9. External Links
The website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. Their handling of personal information is governed by their own privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, or data processing practices change.
The current version will be published on this page together with the updated revision date.
11. Contact
For questions regarding this Privacy Policy or the processing of personal information, please use our Contact page.